Accessibility

Overview

Courtyard HVAC provides heating, cooling, water-heating, indoor-air-quality, maintenance, and urgent-repair services for homeowners across the Greater Toronto Area.

Our listed address (Vaughan)

Our listed contact address is:

Showroom:

125 Courtyard Lane Vaughan, ON L4K 5C3

Accessibility information regarding our showroom

  • Step-free entry from parking or the sidewalk
  • An accessible entrance width or automatic doors
  • Elevator access to customer-facing or service floors
  • Accessible washrooms or other on-site accessibility features

If there are any other needs that are not addressed above, please contact us so we can confirm what is available and what can be arranged.

Arranging service accommodations

When you request a quote or service call, tell us about any access or communication requirements in advance. Examples may include:

  • A preferred communication method
  • The need for written instructions
  • Additional time to explain equipment options

We will review the request and confirm what can be arranged for the appointment.

We do not currently publish a separate accessibility coordinator, accommodation request form, sign-language service, language list, or guaranteed response time for accessibility requests.

Service-location considerations (in-home visits)

When scheduling, sharing the following details can help us plan the visit:

  • Stairs, narrow entrances, or other access constraints
  • Elevator restrictions (if applicable)
  • Parking limitations
  • Building access procedures (buzz code, concierge check-in, loading dock instructions)
  • Whether someone needs to be present during the visit

If these details affect whether you can receive a visit, please confirm them with us before booking.

Contact

Phone (emergency and after-hours): 416-555-0148

Phone (general inquiries): 416-555-0148

Email: hello@courtyardhvac.com

Contact page: https://courtyardhvac.com/contact-us

General hours for inquiries:

  • Monday to Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: 9:00 a.m. to 2:00 p.m.

If you need step-free access, communication support, language assistance, or another accommodation, please contact us before arriving at the Vaughan address or scheduling a service visit.