Emergency Service

We provide emergency and after-hours HVAC support 24/7 across the Greater Toronto Area.

For emergency or after-hours service, call 416-555-0148. For urgent issues, calling is the fastest way to reach us.

When to call for urgent heating help

A heating failure can put your home at risk. Call for urgent support when your heat stops working, including outside normal service hours.

Common situations that warrant prompt attention include:

• No heat, or unreliable furnace starts
• Cold rooms or poor airflow
• Burning smells or unusual furnace noises
• Weak airflow, frequent cycling, or uneven heat
• A boiler with missing or uneven heat
• Repeated boiler ignition faults
• Banging, whistling, or other new boiler noises

If you smell gas or see signs of combustion trouble around a boiler, shut down the system and contact a qualified technician. Do not delay a safety concern.

Cooling and heat-pump problems

Our emergency and after-hours phone line is available for HVAC issues. Cooling and heat-pump problems that may need prompt attention include:

Air conditioners

• The air conditioner runs but does not cool
• Ice or water around the equipment
• Weak airflow
• Frequent starts
• New noise, odour, or vibration

Same-day help may be available for some air-conditioner repairs when a stocked service vehicle has the required parts. Availability depends on parts and scheduling.

Heat pumps

Call if your heat pump:

• Will not start
• Blows the wrong temperature
• Trips a breaker
• Freezes
• Develops new sounds

When diagnosing heat-pump problems, our technicians may inspect controls, airflow, refrigerant, coils, and electrical components before recommending a repair.

Water-heating emergencies

We service both tankless and storage-tank water-heating systems.

For an after-hours water-heating problem, call 416-555-0148 so we can help determine the appropriate next step.

Our published information does not list a specific emergency-priority policy for water-heater failures. When you call, we will ask about what is happening (for example, loss of hot water, leakage concerns, unusual temperature, or any safety-related issue) and advise on next steps.

Dispatch, pricing, and timing

• Emergency and after-hours service starts with a phone call to 416-555-0148.
• We do not offer an online emergency scheduling workflow.
• We do not publish a guaranteed arrival window.
• We do not publish a separate emergency dispatch form.

We also do not publish an after-hours diagnostic fee, overtime charge, surcharge, or fixed emergency-service rate. Confirm diagnostic and repair pricing, estimated arrival time, and any after-hours charges when you call.

Our emergency and after-hours support can cover furnaces, boilers, heat pumps, air conditioners, and water-heating systems across the GTA.

For immediate safety concerns involving gas or combustion, shut down the affected system and contact a qualified technician. If there is an immediate threat to people or property, contact the appropriate emergency safety service first, then arrange HVAC service.

What to have ready when you call

To help us assess your situation quickly, be ready to share:

• The equipment type (furnace, boiler, heat pump, air conditioner, tankless water heater, or storage-tank water heater)
• What has stopped working or what has changed
• Any safety-related symptoms (for example, burning smell, unusual noises, or signs of combustion trouble)

We will use this information to determine the next step for urgent support.